Refund Policy
General
We at Omni Media Consulting stand behind the quality of our services. If you are not satisfied with our service, we offer a refund as per the conditions laid out in this policy.
Full Refunds
If you are not satisfied with our service, you can request a full refund within the first three (3) days of your purchase. To initiate the process, contact us with your order details, and we will process your full refund once we have confirmed your purchase details.
Partial Refunds
After the initial three-day period and before fifteen (15) days after purchase, you may be eligible for a partial refund if you are dissatisfied with our services. The amount of the refund will be based on the usage of our service and the time invested. Each case will be evaluated individually by our team. Please contact us with your order details so we can initiate the process.
Non-refundable Circumstances
Please note that in some instances, we may not be able to offer a refund:
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Services that have been fully consumed or completed.
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If the total usage or time investment is beyond the 15 days since purchase.
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Any violation of our Terms of Services may result in disqualification of refunds.
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All refunds will be reimbursed to the original payment method. Depending on your bank's processes and the mode of payment, applicable charges may be levied, and it may take up to 4 - 7 business days to reflect in your account.
For refunds related to ad spends, refer to the Advertising Expenditure Refunds Policy
For any queries regarding our refund policy, please do not hesitate to contact us at hello@omnimediaconsulting.com. We promise to stand by you in ensuring your satisfaction with our services.